Shipping Policy

Currently we only ship within the USA

Orders are generally delivered within 20-30 business days. (Monday – Friday) using Express mail.

Shipping rates are:

£0.00 for all products in USA.

We Provide FREE Shipping all over USA.

We use reasonable efforts to satisfy the shipping and delivery dates provided above, we shall not be responsible for any delays in shipments.

ORDER CHANGES
Once your order has been confirmed, it cannot be modified or cancelled. If you’d wish to return a product, you’ve to start out the returns procedure once you’ve received the item.

ITEM NOT RECEIVED
If you’ve successfully placed an order and haven’t received it yet while the tracking status shows it’s delivered. you’d wish to contact the carrier to hunt out your Bag as once the item is bagged

We don’t have control over it (once it’s by the carrier) , but if the issues still persists kindly email us: support@eleganzeemporium.com we’ll try our greatest to assist you.

Sometimes tracking information won’t be available. this might be due to technical issues because of which the tracking information isn’t updated on the app. In such cases, if you are still unable to locate your item, contact us support@eleganzeemporium.com. we’ll assist you.


Customer Support 24/7

Email: support@eleganzeemporium.com